Human Factors - Intern - Immediate Start

Profile

 nnAt UL, we know why we come to work.nThousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!n nEmergo by ULu2019s Human Factors Research & Design (HFR&D) team is a global Human Factors Engineering (HFE) consultancy with offices in Concord, MA; Chicago, IL; Utrecht, The Netherlands; Cambridge, United Kingdom; and Tokyo, Japan. Emergo by UL's HFR&D staff consists of nearly 70 human factors research and design professionals with degrees in disciplines such as human factors, engineering, psychology, and design. Note that Emergo by UL is the advisory services (consulting) division of UL (formerly Underwriters Laboratories), which has been a product safety innovator and leader since its founding in 1894.nOther companies make products. We make a difference! nPromoting safe living and working environments.nWhat youu2019ll learn & achieve:nEmergo by UL's HFR&D team is an industry leader in providing user research, design support, usability testing, evaluation, and human factors training services to its clients. Many leading medical device, pharmaceutical, and health product manufacturers rely upon our services to produce safe and satisfying products. Our work involves the research, design, and evaluation of the user interfaces of medical devices, pharmaceutical devices, diagnostic systems and laboratory instruments. Our research and design portfolio include products and systems such as robotic surgical systems, imaging devices, autoinjectors, inhalers, ventilators, mobile medical apps, laboratory instruments and infusion pumps. Our portfolio of work also includes non-medical products such as consumer products, automotive diagnostic tools and training, and software applications.n nYour role on our team:nAs a Human Factors Intern with Emergo by ULu2019s HFR&D team, you will explore the relationship between human beings and the systems they use. By applying principles of psychology, engineering and more, youu2019ll seek to understand the challenges users currently face when interacting with a product and identify opportunities to improve its safety, efficiency and ease of use. For products further along in development, you might plan and conduct tests to confirm the product can be used safely and effectively by its intended users and for its intended uses. n nYour specific responsibilities might include the following tasks:nn Supporting usability testing, field research, individual interviews, and group interviewsn Potentially driving to other nearby US cities to conduct researchn Assisting with the development of deliverables including usability test plans, data collection materials, usability test reports, risk analyses, user profiles, task analyses, and Human Factors Engineering (HFE) reportsn Analyzing quantitative and qualitative data to help evaluate client user interface designs.n Assisting in preparing client deliverables by reviewing test results and providing solutions to identified improvement areasn Coordinating participant recruitment for individual or group usability testingn Supporting the preparation of Investigational Review Board (IRB) submissionsn Preparing the laboratory for in-person usability testingn Ensuring products have a consistent and cohesive user experiencen Performing other duties as directednnWhat makes you a great fit:nQualifications:nn Classes in Human Factors Engineering or a related discipline, such as Psychology, Experience/Interaction Design, Industrial Engineering, or Biomedical Engineeringn Ability to communicate and present effectivelyn Ability to prioritize and multi-task in a fast-paced, collaborative work environment.n UL has COVID-19 protocols and policies in place to ensure the safety of our employees, customers, and clients. Effective November 1, 2021, the company mandates that employees are vaccinated against COVID-19 as a condition of employment (except where prohibited by law), subject to reasonable accommodation as required by law. n The position is for an immediate start, full-time internship during standard business hoursnnWhat youu2019ll experience working at UL:nn Mission For UL, corporate and social responsibility isnu2019t new. Making the world a safer, more secure and sustainable place has been our business model for the last 127 years and is deeply engrained in everything we do.n People Ask any UL employee what they love most about working here, and youu2019ll almost always hear, u201cthe people.u201d Going beyond what is possible is the standard at UL. Weu2019re able to deliver the best because we employ the best.n Interesting work Every day is different for us here as we eagerly anticipate the next innovation that our customer s create. Weu2019re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.n Grow & Achieve We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.n Total Rewards Total Rewards All employees at UL are eligible for bonus compensation. UL offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.nnLearn More:nWorking at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.nCurious? To learn more about us and the work we do, visit UL.com and ****

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