DoD SkillBridge or Military Spouse Sr. Process Improvement Intern

Profile

Description

The DoD SkillBridge or Military Spouse Senior Process Improvement Professional Intrern will utilize Humana's Florida Medicaid training and engage formerly acquired skillsets from military experience and education to perform within the Process Improvement Team. The Sr. Process Improvement Professional Intern analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable, and quantifiable business process improvements. The Senior Process Improvement Professional Intern work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

The DoD SkillBridge or Military Spouse Senior Process Improvement Professional Intern will shadow within the department and among collaborative within the following:


Research best business practices within and outside the organization to establish benchmark data, Collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on enhanced safety, increased productivity, and reduced cost.
Determine how new information technologies can support re-engineering business processes.
May specialize in one or more of the following areas: benchmarking, business process analysis and re-engineering, change management and measurement, and/or process-driven systems requirements.
Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction.
Exercises considerable latitude in determining objectives and approaches to assignments.


Required Qualifications


Transitioning Service Member eligible to participate in the DoD SkillBridge, or Military Spouse eligible to participate in tthe Military Spouse Fellowship Program
Bachelor's degree
Minimum 5 years relevant experience within business analysis using process driven systems
Intermediate to Advanced Proficiency using Microsoft Office Suite, and Visio
Program or project management experience
Strong business acumen and analytical skills to see the big picture and draw out insights and observations
Ability to effectively interact by identifying and presenting problems, implement solutions, and influence all levels of the organization, including front line associates and senior leadership
Knowledge in interpreting and executing escalations
Excellent interpersonal skills including ability to develop collaborative working relationships across multiple functional areas in the organization or with consumers.


Workstyle: Remote Work at Home

Location: Kentucky

Schedule: Monday through Friday 8:30 AM - 5:00 PM Eastern

Travel: None

Work At Home Guidance


At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information


Preferred Qualifications


Prior experience in a fast-paced insurance or healthcare setting
Experience with Medicaid membership and health plan services
Experience with business process modeling
Knowledge of process re-engineering techniques in Lean, Six Sigma preferred


Additional Information

Interview Format

As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in an SMS Text Messaging interview.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours

40

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ****

Company info

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