Tech Intern - Product Management and Technical Writing Intern TPX

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Job Information
**MEMBERS ONLY**SIGN UP NOW***.
Tech Intern - Product Management and Technical Writing Intern (TPX)
in
Philadelphia
Pennsylvania
**MEMBERS ONLY**SIGN UP NOW***.'s Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. We offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia). Some roles can work virtual full-time if they are not near a Tech Hub, but that is dependent upon the needs of the position and amount of collaboration required.
Job Summary
This job code is to be used for internships and co-ops. It is not to be used for temporary or contract workers.
Job Description
**MEMBERS ONLY**SIGN UP NOW***. Internship Program
Discover opportunities designed to set your career in motion- Our 11-week summer program will help you cultivate meaningful relationships, develop strong interpersonal and business skills, gain exposure to the day-to-day operations of a Fortune 40 media and technology company, and receive mentorship opportunities to expand your professional network.
TPX Overview
What organization will you be a part of?
**MEMBERS ONLY**SIGN UP NOW***.'s Technology, Product & Experience (TPX) organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards.
Intern Job Description
Are you curious about App Developer experiences and building platforms-as-products? Do you love Streaming Apps like Netflix, Disney and Amazon Prime? Are you a great writer who is interested in the intersection of technology and product?
As an App Platform Product and Technical Writing Intern in the TPX Entertainment Product Team, you will have the opportunity to learn and work with Open Source platforms that enable app partners to develop and deploy Streaming Apps on our products for **MEMBERS ONLY**SIGN UP NOW***., Sky and our Syndication partners around the world. You will be part of developing a world-class Developer Portal and Open Source specifications - even publishing your work to our live Open Source and Developer Portals. You will learn about developing apps for our products, as well as what it means to develop platforms-as-products. You will also have the opportunity to shadow our app partner management team to see how our major app partners are onboarded and integrated into our products.
Who will the intern work with?
The App Platform Product Team is embedded in the TPX Entertainment organization. We are a technically oriented Product team who love the backend systems and tools that power our product experiences, working closely with Product Management, Architecture and Engineering teams across Xfinity and Sky. Our team leads both platform development for the technologies that app partners use to run on our products around the world, as well as work with our app partners to integrate into our products. You will work closely with our product managers, app partner management team, and technical teams to understand the App Platforms and how we can improve the App Developer experience.
What are some interesting problems the intern will work on?
In your role, you will be synthesizing observations and feedback from app partners and app partner management as to how we can improve app developer experiences. You will be working closely with our team of technical writers, product managers and architects to write real live documentation that we will be publishing to developer portals. You will learn about principles of Open Sourcing software and best practices for writing great, clear documents that appeal to your audience.
Where can this intern make an impact?
You'll be working with the best and brightest minds in **MEMBERS ONLY**SIGN UP NOW***. while we evolve and evangelize our App Platform.  Success in this role is characterized by a higher speed to integrate and deploy apps and better reception by our app developer audience.
Job Responsibilities
Intern responsibilities include but are not limited to:
Learn about the App Platform technologies and components and how they are used
Participate in Agile planning and ceremonies with the product, writing and engineering teams
Write and edit professional-grade documentation with the guidance and mentorship of senior product, writing and technical managers
Gather feedback in various forms from app developers and app partner management to inform the documentation process and product
Join cross-functional, cross-team meetings and forums to learn and experience more about how platforms-as-products are envisioned, developed and brought to market
Other duties and responsibilities as assigned.
Preferred Skills
You are either a computer science engineer who wants to explore product management and understand how to bring technology platforms to market with world-class documentation, or a passionate writing major who wants to learn about product management, coding practices and explore applied writing career paths.
Strong communication and writing skills
Ability to self-organize and prioritize work within a team setting
Familiarity with, or desire to learn high-level principles around, coding languages such as Javascript and JSON (actual coding not required in this role)
Minimum Qualifications and Eligibility Requirements
Currently pursuing a Bachelor's degree from a United States-based college or university
Rising Junior or Rising Senior with an anticipated graduation date of December 2023, Spring 2024, December 2024 or Spring 2025.
Returning to degree-program (for at least a semester) after the completion of the summer internship
Authorized to work in the United States with no current or future sponsorship needs
Available to work 40 hours per week over the course of the summer program
Recommended GPA: 3.0 (candidates will be evaluated on overall skills, education, and experience)
**MEMBERS ONLY**SIGN UP NOW***. is an Affirmative Action/EEO employer M/F/D/V
**MEMBERS ONLY**SIGN UP NOW***. is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Relevant Work Experience
0-2 Years
Salary:
Base Pay: $32.00
Base pay is one part of the Total Rewards that **MEMBERS ONLY**SIGN UP NOW***. provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, **MEMBERS ONLY**SIGN UP NOW***. provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (****on our careers site for more details.

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