CCIP: Business Process Effectiveness Analyst Intern

Profile

Job Information

Comcast

CCIP: Business Process Effectiveness Analyst Intern

in

Centennial

Colorado

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Program Overview:  June 12th, 2023- Aug 17th, 2023  Are you an innovative, forward-thinker who would like to make an impact within the telecommunications industry? Comcast's West Division is seeking dynamic, self-motivated interns who have a strong passion to drive the age of innovation during an immersive summer experience with us! Our paid 10-week program gives interns hands-on experience working with various groups across multiple office locations within Comcast's West Division. As a member of the team, you will gain invaluable knowledge of the industry, be a part of our diverse and welcoming culture, and receive exposure to other areas of the business.

Job Description

Additionally, your experience will include:   

Engagement: Working on creative, innovative, and thought-provoking projects within various business units at Comcast during your internship experience.   

Exposure: An inside look into the day-to-day operations of an organization at the cutting edge of media and technology.   

Professional Development: Exposure to a variety of professional development topics facilitated by various partners and senior leaders within the organization. These sessions include speaker series, skill-building workshops, panels, and networking opportunities.  

Career Opportunity: This full-time internship with Comcast gives you the opportunity to move into a full-time career with a Fortune 20 company post-graduation. (Offers are not guaranteed and based on performance and profile match)  

  Fun: Continuously develop relationships with fellow interns through social activities, community building, and networking.  

Job Description

Responsible for working with more senior staff on a variety of programs involving business reengineering efforts that support operations and customer experience. Works with a cross-functional team that encompasses representation from all divisions to understand current challenges. Depends on others for instruction, guidance and direction. Works to collect data on current processes that support the Marketing, Provisioning, Customer Care, and Technical Operations and assist with defining the future state that will be enabled through technology. Develops competence in own area by performing routine work.

Core Responsibilities

Supports analysis and design of existing and new business processes that span multiple areas of the organization, including Customer Operations, Sales Operations, Marketing, Training, Finance, and Legal.

Deconstructs technical concepts and metrics to facilitate process development.

Helps to define success metrics for each new system or process and establishes a plan to track, monitor, and measure the success of those metrics.

Completes assessments of business processes and documents each of the following areas: problem statements, process flows, gap analyses, and solution recommendations.

Handles task coordination, prioritization, status and issue monitoring, communication, and meeting coordination for internal and external clients.

Participates on team projects by documenting requirements and coordinating delivery of work products to internal and external clients.

Supports the department through developing repeatable, and thus scalable, plans and processes in order to speed time to market and improve operational efficiency.

Works with matrixed cross-functional teams (both field and corporate) in order to secure alignment.

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Other duties and responsibilities as assigned.

Basic Qualifications/Requirements  

Graduation date between December 2023 and May 2024    

Currently pursuing a bachelor's degree from a United States-based college or university   

Authorized to work in the United States of America and will not require visa sponsorship now or in the future 

Strong interest in the technology, telecommunications, cable, and media industries   

Ability to work independently and in group settings   

Ability to report to assigned office post-graduation if offered and accepted a fulltime position   

Must have internet access to perform work virtually   

Must reside or attend school near the host office  

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Relevant Work Experience

0-2 Years

Salary:

Base Pay: $22.00

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Company info

Comcast
Website : http://corporate.comcast.com