Summer Intern - IT Support Team

Profile

Cirrus Logic’s IT Support Team is looking for an intern who will be a contributor on our internal IT Help Desk team. You will work closely with other IT support staff, with occasional interaction with customers via our ticket system and in-person support. You will also be assisting in some of our upgrade and hardware inventory projects.

Responsibilities

Provide Tier 1 support to our end users

Respond to Tier 1 requests in person, via phone and electronically

Participate in resolving technical hardware and software issues

Research questions and direct problems to appropriate resources

Assist or lead hardware rollout projects and asset recovery projects

Required Skills and Qualifications

Actively pursuing an undergraduate degree with Information Technology focus

Basic understanding of PC and Mac hardware and operating systems

Superb communication and interpersonal skills

Proficient with Microsoft Office Suite

High level of customer service skills

Basic troubleshooting skills

This position is located in Austin, TX

Cirrus Logic follows a 2 day in-office work schedule but interns should expect to be in the office more often, up to 5 days per week, based on business needs and team preference. Interns must be based within commutable distance of the work location listed on the job posting, or willing to relocate prior to beginning their internship with Cirrus Logic.

Cirrus Logic is an Equal Opportunity/Affirmative Action Employer. We strive to select the best qualified applicant for any opening and to reward employees based on their skills, experience and performance. We do not discriminate on the basis of race, color, national origin, pregnancy status, marital status, gender, age, religion, physical or mental disability, medical condition, veteran status, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

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Company info

Cirrus Logic, Inc.
Website : http://www.cirrus.com